Shipping & Returns

We ship FREE EXPRESS Australia wide on orders over $100! 

Australian

Australian timeframe: 1-3 business days 

All orders placed before 12pm AEST Monday-Friday will be packed and shipped off same day from our warehouse in Sydney.  

International Shipping 

All international orders are sent via Australia Post Standard Shipping inc. Tracking (5-12 business days) or Express Tracked Shipping (2-6 business days).

All pricing is in AUD

Country Standard Timeframe Cost Express Timeframe Cost
New Zealand 5-8 business days $10.00 2-6 business days $40.00
United States
5-8 business days
$15.00
2-6 business days
$40.00
United Kingdom
5-8 business days
$15.00
2-6 business days
$40.00
Europe
5-8 business days
$15.00
2-6 business days
$40.00
Asia
5-8 business days
$15.00
2-6 business days
$40.00
Rest of world 5-8 business days $15.00 2-6 business days $40.00


Please be aware that additional customs charges or fees may be payable upon collection of your order. Customs charges or fees are not included or covered by Isla Cosmetics Co and are the responsibility of the customer.
 

Returns
In the unlikely event that you receive a faulty or damaged product, you can return your order within 30 days of purchase for a speedy replacement. Please note, that returns must be unopened and in the original packaging. NO RETURNS ON SKINCARE.

Please be advised that we do not provide shipping labels or cover postage for 'change of mind' purchases.
Please email info@islacosmeticsco.com with your Order Numbers in the subject line and the word Return so generate a return form.